For more information regards to indexing, please refer to Answer ID 29836: My Cloud OS 5: Indexing in Progress.īy Toggling the Cloud Service to Off the Cloud/Remote Service will be disabled.
Enter the Two-Factor Account (2FA) verification code provided in the email message into the box named: Enter the code.Return to the Verify your Identity Local Network Access Dashboard page in the web browser.Copy the Two-Factor Account (2FA) verification code.The account verification code email will come from from If the verification code email is not found in your Inbox, please check the Junk and Spam folders. Hardware Components: MOBO: ASUS ROG Strix B450-I. Plex is running as a jail in TrueNAS and is running current versions. Check the inbox of the email account used to access the device for the Two-Factor Account (2FA) verification code from Western Digital. Been giving me the Not Authorized notice since with no resolve.If not prompted for the (2FA) verification code, Continue to Step 9. Two-Factor Account (2FA) verification is required when accessing from a new device for the first time or when required.
From Cloud Access section, Click Sign In using your Western Digital Account.
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Content will still be available in the Photo and Video Tab until the cached index has been purged.įor assistance accessing the Dashboard, please see My Cloud OS 5 How to access the Dashboard on a My Cloud Disabling Cloud / Remote access will prevent the indexing and thumbnailing of My Cloud content located in the "user created shares.īy turning off Cloud Service, you will loose remote acceess capability and will not be able to use Web App/ or Mobile App.
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